VERIFIED OFFICIAL SOURCE

Financial Consumer Agency of Canada: 2026 revised bank complaint-handling guideline announcement

canada.ca

Used by1 published procedure

Last checked2026-09-01

Source domaincanada.ca

Official source URLhttps://www.canada.ca/en/financial-consumer-agency/news/2026/06/financial-consumer-agency-of-canada-publishes-revised-guideline-on-complaint-handling-procedures-for-banks.html

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CACanada

How to File a Complaint Against Your Bank in Canada and Escalate It to OBSI

If you have a problem with a federally regulated bank in Canada, complain to the bank first and keep a clear record of when the complaint was made. The bank has up to 56 calendar d

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