VERIFIED OFFICIAL SOURCE

Ombudsman for Banking Services and Investments: Make a Complaint

obsi.ca

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Used by1 published procedure

Last checked2026-09-01

Source domainobsi.ca

Official source URLhttps://www.obsi.ca/en/for-consumers/make-a-complaint/

CONNECTED GUIDES

Procedures using this source

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CACanada

How to File a Complaint Against Your Bank in Canada and Escalate It to OBSI

If you have a problem with a federally regulated bank in Canada, complain to the bank first and keep a clear record of when the complaint was made. The bank has up to 56 calendar d

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Rules, fees, forms and processing routes can change. Helpydo connects procedural guidance to the responsible authority so you can verify time-sensitive details before acting.