How to Check Your Romanian Electronic Identity Card Application Status Online

Where can you check your CEI application status?

Use the official Romanian Ministry of Internal Affairs (MAI) CEI status checker. This is a dedicated online service for checking the progress of an Electronic Identity Card application after the request has been submitted.

Open the official CEI application status verification page. The Romanian page is headed Verificare status and contains two fields: Numărul cererii and CNP.

The first field is your application number. The second is your Romanian personal identification number. After entering both, select Verifică to request the status.

You do not need to create a new identity card application simply to check an existing one.

What information do you need?

Prepare the identifying information associated with your submitted request.

• Application number: the reference assigned to your CEI request.
• CNP: the Romanian personal identification number associated with the applicant.
• Submission details: the office where you applied and any acknowledgement or correspondence, useful if you need assistance.

The public form specifically asks for the application number and CNP. It does not ask for a passport number, email address or the serial number of an already issued identity card.

Protect your CNP. Enter it only on the official government service and do not publish your application details in public messages or comments.

How do you check the status step by step?

1. Open the MAI CEI tracking form.
2. Locate the field labelled Numărul cererii.
3. Enter the application reference associated with your submitted request.
4. Locate the field labelled CNP.
5. Enter the applicant's Romanian personal identification number.
6. Select Verifică.
7. Read the result and follow any instructions displayed by the official service.

The official tracking form does not publish a comprehensive public legend of possible result messages. Interpret the response according to the information actually displayed rather than assuming a particular status code always has the same meaning.

Are application status and appointment status the same?

No. An appointment is the booking used to attend the persons records office. An application is the request submitted for examination, production and issuance of an identity card.

The MAI services portal provides access to identity card appointments, application tracking and other identity services.

How long does it take to receive a CEI?

The official MAI service description for issuing identity cards publishes the following Electronic Identity Card delivery indicators:

• Average delivery time: 5 calendar days.
• Maximum published delivery time: 30 calendar days.

These figures concern issuance of the Electronic Identity Card, not the duration of an online status search. The average is not a promise that every card will be ready within five days.

The responsible service processes and checks the application, transmits the required information for production, issues the document and arranges its handover.

Consult the MAI identity card issuance service description for the published delivery indicators.

Does the five-day average mean your card is ready?

No. An average delivery indicator describes service performance and does not establish the production status of a specific application.

Use the official tracker and the authority's notification to determine whether your own document is ready. Do not make travel or administrative arrangements based solely on the average.

Will you receive an email when your card is ready?

Romania's official Electronic Identity Card information website states that applicants who provide a valid, active email address when submitting their request receive notifications concerning the card's issuance status.

After confirmation that the CEI has been produced, the applicant can collect it on the date indicated in the notification or within the period stated by the authority.

The official guidance specifies collection on the communicated date or within 90 days from the date of application submission.

See the official CEI frequently asked questions, particularly the section explaining when the card can be collected.

Where do you collect your completed identity card?

The official MAI service description states that an Electronic Identity Card can be collected from the persons records service selected by the applicant when the application was submitted.

This means the collection office may differ from the applicant's domicile office, depending on the option recorded at submission.

Before attending, confirm that the document is ready and check the location and date communicated by the authority.

Can you collect the card from another office?

MAI states that applicants may select an eligible persons records office for collection when submitting the request. This choice must be made as part of the application process.

Do not assume you can change the collection office after production simply by attending a different location. Contact the office handling your application if your circumstances change.

Who can collect a minor's identity card?

The official MAI service information distinguishes between age groups:

• For minors aged 14 to 18, the identity card may be collected by the holder or by the parent who accompanied the minor when applying.
• For minors under 14, collection is handled by a parent, legal representative or another person authorised under the applicable child-protection and identity-document rules.

Check the instructions for your specific family circumstances before collection.

Can another person collect your card?

The MAI service description provides for collection through a specially authorised representative in certain circumstances where the applicant can no longer attend personally after submitting the request.

The power of attorney must satisfy the applicable authentication requirements. For collection through such a representative, the official service information restricts collection to the persons records office where the application was originally submitted.

Confirm the documents and accepted authorisation arrangements directly with that office before sending someone on your behalf.

What if the status checker cannot find your application?

A missing or unsuccessful lookup does not, by itself, establish that your application has been rejected.

First check the information entered:

• Verify that you used the application number rather than the appointment reference.
• Check that the CNP belongs to the applicant named in the submitted request.
• Confirm that the application was actually submitted at the persons records office.
• Check for transcription errors in the application reference.
• Review any official emails or application acknowledgements.

If the problem continues, contact the persons records office where the request was submitted. The MAI tracking page also publishes suport.hub@mai.gov.ro as the portal support contact.

Use the technical support address for problems with the online service and the responsible persons records office for case-specific application questions.

What if your Electronic Identity Card is delayed?

Start by checking the current application status and any notification sent to the email address supplied when applying.

If the published delivery period has passed or the result remains unclear, contact the office responsible for the application. Provide the application reference and ask whether the document is awaiting production, further processing or collection.

MAI's official service page publishes the General Directorate for Persons Records contact details:

• Institution: Direcția Generală pentru Evidența Persoanelor (DGEP).
• Address: Strada Obcina Mare nr. 2, Sector 6, Bucharest.
• Email: dgep@mai.gov.ro.
• Telephone: 021-4135442.

For a specific application, the local persons records service is generally the more direct first contact.

Common mistakes to avoid

• Using an appointment booking number instead of the application number.
• Entering a different person's CNP.
• Trying to track a request before the identity card application has been submitted.
• Assuming the published average delivery time is a guaranteed collection date.
• Confusing the CEI application checker with the separate service for verifying an issued document.
• Attending an office without confirming that the card is ready.
• Assuming the collection office can be changed after submission without contacting the authority.
• Entering personal information on unofficial websites that imitate government tracking services.

Official services and next steps

For an existing Electronic Identity Card application, use the official MAI CEI status checker.

For collection instructions and email notifications, consult the official Electronic Identity Card guidance.

If you need information about the underlying issuance process, use the MAI identity card service description.

The tracking process is straightforward: obtain the application reference, enter it with the applicant's CNP, review the result and follow the collection instructions issued by the responsible authority.